A memo (short for memorandum) is a note or a document typically sent from one person to one or more people within the same company. It may be a note left on your desk, a bulletin on the company notice board or an email sent to all employees. A memo can record the details of a staff meeting, a policy change or even an employee’s performance.
Apology Letter To Boss: A sample professional and formal template for apologizing and saying sorry for a mistake, being unprofessional, poor performance, misconduct, insubordination, being late or not showing up. Sample Memo Summary: This handout will help you solve your memo-writing problems by discussing what a memo is, describing the parts of memos, and providing examples and explanations that will make your memos more effective. For longer memos, consider writing short headings that clarify the content of each category. For example, instead of stating 'Policies,' write 'New policies regarding part-time employees.' Be specific and brief in every heading so that the basic point of your memo is apparent to the reader right away.
People often overlook the importance of memos as part of everyday business communication, but these short documents can have significant impact. These persuasive memo examples will show you how you can encourage employees and coworkers to take action in meaningful ways - from attending a meeting to changing the way they interact with customers.
Writing a Persuasive Memo to a Client
As you begin to write a persuasive memo to a client, think about what you'd like to gain. As with all persuasive writing, having a clear goal in mind allows you to craft the rest of the memo in a way that supports that goal. Using a clear and polite tone, you can expand on the reasons the client will want to comply with your request.
To: Mr. Alan Smith
From: Northern States Office Supplies
Date: October 21, 2020
Re: Projected Staple Shortage
Dear Mr. Smith,
Northern States Office Supplies is committed to serving your business office needs, and we've been honored to work with you for the past two decades. We value your business and try to exceed your expectations whenever possible. We are committed to communicating any potential challenges to our clients and offering solutions to help mitigate these challenges.
We anticipate one such challenge this winter. Our staple supplier has reported that they expect a temporary shortage in steel materials for making staples. Unfortunately, it is because of our relationship with this supplier that we are able to offer you such a low price on the staples you need for your business. We could find a new supplier (and will if the problem persists), but this could be costly and require us to raise our prices.
Instead, we are hoping to get ahead of the problem and support our most valued clients in ordering supplies ahead of the shortage. We would appreciate if you would set aside some time early next week to discuss your upcoming order. We will help you determine how many staples you will need to order to cover the projected shortage.
Customer Relations Specialist
Crafting a Memo to Coworkers
When you're writing a persuasive memo to coworkers or employees, you can take a different, conversational tone. Again, before you write, decide on what you would like to have happen. Then, consider how your coworkers will receive this request. A memo is short and to-the-point, but a little friendliness can help motivate people.
To: Employees of Northern States Office Supplies
From: Sarah Ellsworth
Date: October 21, 2020
Re: Customer Interactions
Dear fellow Northern States employees,
As you may have heard, we are experiencing an interruption in the supply of staples from China. This isn't a great situation for anyone, and those of us on the front lines with unhappy customers are under some extra stress these days.
I'm hoping we can all keep the following tips in mind as we deal with this challenge:
- React with empathy when talking to customers. This is an inconvenience for them, even if there's nothing we can do about it.
- Be polite and friendly, even if you sense a client is becoming frustrated.
- If necessary, offer a discount code to be applied to a future order. We don't want to use these unless we have to, but we need to keep our customer base.
- If a customer becomes irate, diffuse the conflict as much as you can and then refer the customer to your supervisor.
Please also take care of yourselves and your stress levels during this difficult time. We'll be bringing in a massage therapist at the end of the month to give everyone chair massages!
Customer Relations Specialist
How to Write a Memo to Your Boss
One of the most important elements of a persuasive memo is striking the right tone, and that varies with the audience. Writing a memo to your boss requires a friendly but respectful approach. Address your boss by his or her first name if that's usually what you do. Otherwise, use a title. Know what you hope to accomplish and include the information necessary to get your boss to agree to your request.
To: Mr. Charles Erickson
From: Sarah Ellsworth
Date: October 21, 2020
Re: Proposed Meeting With Alternate Staple Supplier
Due to the anticipated staple shortage from our current supplier, I've been looking into alternate suppliers. I understand we have a longstanding relationship with Greater Chinese Metalworks and that you may be hesitant to change that. However, I believe we can negotiate a good price with Consolidated Metal and Hardware if we have a formal meeting.
The proposed shortage is adding to the stress level of employees here at Northern States Office Supplies. Although we are working harder than ever to keep the customers happy, it is also impacting their satisfaction with our business. I feel strongly that a new supplier will help us better meet the emotional and practical needs of both groups.
Will you please attend a meeting with the alternate supplier on October 30 at 9:00 am?
Understand the Memo Format
Whether you're writing to your boss, coworkers, or clients, understanding the memo format is essential when you're using this type of communication. Brush up on some tips for writing memos before you get started so you can make sure your memo is as clear and effective as possible.
Writing an apology letter to a boss or employer is not uncommon. We spend most of our time at work and being human, we will inevitably make a mistake of some kind and need to say sorry for it.
Need help? Read on to use our sample letter of apology for a boss / manager to write your own formal, professional letter.
Whether the infraction was beyond our control or not, apologizing to your superior will go a long way in making things right again.
Obviously, some infractions are more serious than others, especially when it comes to business or losing your job.
So, taking the time to craft and properly format a sincere apology letter to your boss is an important first step.
Common Reasons For Saying Sorry To Your Boss
We've found that the most common reasons for these types of mea culpas range from making a simple mistake, absence from work, unprofessional conduct, unprofessional behavior, poor performance, misconduct, insubordination, being late or not showing up at all.
Template Letter For Apologizing to Your Superior
The table below includes a sample apology along with notes so that you can tailor your letter to your particular situation.
|Notes||Example: Apology Letter To A Boss|
Apologize with a detailed account of the situation with specifics.
Please accept my sincere apology for not showing up for the presentation with Acme on Friday afternoon. I know how important the meeting was for the company and it was unprofessional of me to be absent and not advise anyone. I am truly sorry.
Acknowledge the hurt, damage done and implications on the business.
I know I let you and the company down and understand your disappointment.
I can only imagine how awkward the meeting was and how this all must have looked to our customers. I appreciate the inconvenience this must have caused you and the delay in closing the deal as a result.
Take full responsibility and make it very clear that you were at fault.
I take full responsibility for my absence and understand that my behavior did not meet the standards you and this company expect (or deserve) from their employees. It was wrong of me not to show up and I was at fault again for not advising anyone that I would be absent prior to the meeting.
Recognize your role in the situation with a detailed account of what happened without making excuses.
A personal situation came up that took me across town and that I needed to address however that is my issue and not the company's or yours.
|Promise that it won't happen again and why it's important that it doesn't.|
I can promise you that this will never happen again and that I've taken all the necessary measures to ensure that it doesn't. It's important to me that you continue to trust me implicitly and know that I always honor my commitments.
Include a statement of regret.
I let myself down, but more importantly I let you, my boss, and the company down. I regret the whole incident and I am deeply embarrassed to have put us in this situation.
Provide some way of easing the pain caused.
I've sent a letter of apology to Acme, spoken with Bob and John personally, and have rescheduled the presentation for tomorrow morning.
End with a willingness to do whatever is necessary to correct the situation.
If there is anything else that I can do to fix things and regain your trust, please let me know.
Variations: Workplace Apologies to A Boss / Superior
These short additions can be used in conjunction with the letter above to further help tailor your letter. They cover some of the most common issues at work for which one needs to apologize.
Apology For a Mistake at Work
... I would never intentionally hurt the company or those around me who have shown nothing but support and encouragement since I first began working here. I am deeply saddened, and even devastated, by the consequences of my actions. I regret putting the company (or boss) in this awkward situation.
Please accept my sincere apology. I was distracted and my lack of attention to detail caused this situation.
I make no excuse, take full responsibility and promise you that this will never happen again. I only ask that you consider my overall performance and view this as the aberration which I believe it to be...
Apology Letter to Boss for Poor Performance
... I could never have imagined myself demonstrating such a clear lack of respect towards you (or the company, department, group etc...) when I have been shown nothing but support and encouragement during my time here.
Unfortunately, that is exactly where I find myself today—in a situation that I created and for which I am solely responsible.
I want to personally apologize to you for my poor performance recently. I have been late for work and while here have not performed to my best abilities. For this I am deeply sorry and appreciate the patience you have shown towards me.
I will not make any excuses. I promise you that this will never happen again, that I've taken the necessary steps to ensure that it doesn't, and finally that I will only do my best work from this point on. ...
Apology Letter For Not Coming to Work
... I am disappointed in myself for being absent from work on __________ and not advising you beforehand. It was disrespectful and unprofessional.
I know that my absence caused all sorts of issues that were only exarcerbated by my failing to advise you. I have let you down and I have let the company down, and for that I am truly sorry.
I will not make any excuses. I was wrong not to call ahead.
I promise you that next time I will advise you as soon as possible and help you find someone to cover my duties for the day. I feel very grateful to work in such a warm, supportive environment and can assure you that the lack of judgment I've demonstrated here will never happen again...
Notes For Tailoring Your Own Apology Letter
By including a breakdown with notes in the main apology letter to a boss, you can see how easily it can modified to any situation.
Use the 'Notes' to guide you while writing your own letter and replace the specifics with your own situation, or some of the variations of workplace apologies that we highlight.
Memo Examples To Boss As A
The order of the statements is not important. What is important is that your boss understands that you sincerely regret what happened, took responsibility and apologized, and that you are determined that it will not happen again.
Sample Memo To Supervisor
Learn the basics of how to write an apology letter or how to craft the perfect apology email.