Vonage Business Communications Support. Enter a search topic. Support Home Getting Started Manage Account Features & Settings Technical Support Contact Us. Amazon Chime Invite. Fill in your account number and email address to request complimentary access to Amazon Chime. This is for first time users or to request a duplicate of an invitation. Vonage is one of the top home phone service providers, offering great features and low rates on domestic and international calling plans. Learn more today.
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
Amazon Chime Voice Connector is a service that enables enterprises to migrate their telephony workloads to AWS. IT professionals can use Voice Connector for low-cost SIP trunking from on-premises or cloud-based phone systems. Voice Connector supports inbound calling, outbound calling, or both. Developers can also use Voice Connector to build PSTN calling in their own applications using the Amazon Chime SDK or stream audio for phone call analytics and machine learning.
Choose how you communicate
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Amazon Chime lets you choose the communication options that are best suited for your business. You have the option to choose from meetings, chat, and business calling or use Voice Connector to direct your voice traffic over the internet. With Amazon Chime, you have the flexibility to choose the communication option that fits with your business needs, and the freedom to scale up or down as needed.
Use one app for all your communication
Amazon Chime lets you meet, chat, and place business phone calls with a single, secure application. You don’t need to switch between applications to collaborate and can instantly go from a chat to a call, share your screen, and even invite more people to join your meeting. When it’s time for your meeting, Amazon Chime will call you on all your devices to help ensure you are never late, and that your meetings start on time.
Pay only for what you use
Amazon Chime offers pay-per-use pricing which lets you pay for features you use, on the days that you use them. With pay-per-use pricing there’s no upfront investment or long-term contracts. You can switch between Basic features that don’t include a charge, and Pro features that do include a charge. You can use the right features for your business without worrying about overspending.
Nextiva offers Amazon Chime video conferencing and screen sharing as part of its suite of connected communications solutions, allowing businesses to stay connected while working from anywhere.
Lumen offers Amazon Chime as part of their Unified Communications and Collaboration Services portfolio, providing enterprise customers the reliability and security of Lumen global network, and the benefit of consolidated billing.
T2M Works is a market leading Unified Communications and Collaboration company focused on providing the right business outcomes for customers. Helping clients get the most out of Amazon Chime, Amazon Voice Connector, and Amazon Connect is what separates T2M from all other telecom partners. T2M Works develops business communications solutions using the Chime SDK and advanced AWS services like Lex, Lambda, and Kinesis. As an Amazon Managed Service Provider, T2M Works does the heavy lifting to help you maximize the return on your AWS investment.
Use all Amazon Chime Pro features for your organization.
Join a meeting or sign up for Amazon Chime Basic for 1:1 meetings and chat.
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During Coronatime everything went online. If you have been organizing big offline events, now you have to do the same thing online. A year before you simply went to the doctor’s office, now you think twice and use the Telemedicine calling application to consult the doctor first. Education apps flourish online as well.
It’s no surprise that video streaming providers like Vonage, Amazon Chime, Twilio are booming. They bill audio/video streaming per minute. And if your business has many customers – you are in $$$ trouble.
But sometimes it’s possible to overcome extra expenses. And in this blog post, I will let you know what to do if you need to manage many 1 to 1 video calls or video conferencing in small groups.
Quick theory about how most of the video conference system works. We have a server in the middle and every participant connects to the server. It works great, and there is no alternative when you have many users in a room.
But, when you have a limited amount of participants in a room or 1 to 1 video call, you can use a different approach.
See, there is no server, all participants are connected to each other. How cool is that!
As always there are pros and cons of such a system, it’s called “Mesh” by the way.
Pros: You don’t need media streaming servers.
Cons: You can’t hold many users in such a room. It depends on the video quality and device power, so let’s say 6-8 users is a maximum.
Ok, so we have this Mesh approach and it works well for Telemedicine, for Education applications in small groups.
Let’s calculate and compare the usage costs for both types of systems.
Imagine we have a Telemedicine application, and you have mostly 1 to 1 call, sometimes up to 4 participants in the room.
Let’s assume the system has 1000 video calls per day. Every call duration is 15 min on average.
One video call has 2 video participants streams involved. Meaning 1 call on average is 2x15min = 30 min of video streams. Then 30 min x 1000 calls = 30,000 minutes of video streaming.
Vonage has a pricing of $0.0045 per minute of the video stream.
$0.0045 x 30,000 minutes = $135 per day, or $135 x 30 days = $4050 per month
WebRTC Mesh System costs:
For such a system, you need to use a server only to establish a call and connect users directly. In some rare situations, you need to use a relay TURN server for sending traffic.
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The server to establish calls will cost you roughly $100/month.
The relay TURN server will add roughly $100/month on top. In total, we have $200 per month.
Wow, it is $4k vs $0.2K! Where is a catch?
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Well, you definitely need to consider installing such a “Mesh” system, and by coincidence, we have developed it! And we even sell it with source code and can install it on your premises.
Message me to get the Demo and Quote: [email protected]